Privacy Policy M&R Healthcare Consulting Services, LLC Last Updated: October 14, 2026 1. About This Privacy Policy M&R Healthcare Consulting Services, LLC (“M&R,” “we,” “our,” or “us”) respects your privacy and is committed to handling information submitted through our website and related online services responsibly. This Privacy Policy describes how we collect, use, and share information provided through our website, Revenue Integrity Readiness Review, contact forms, and consultation scheduling tools. Information exchanged during a consulting engagement may also be subject to separate agreements and established information-handling procedures. 2. Information We Collect We may collect the following information when you interact with our website or services: Contact information: Name, business email address, organization, professional title, and telephone number. Inquiry information: Messages, service interests, and details you voluntarily provide when contacting M&R. Readiness Review information: Organizational characteristics, revenue cycle practices, assessment responses, identified priorities, and calculated readiness results. Scheduling information: Contact details, appointment information, and any notes submitted when scheduling a consultation. We ask that visitors provide business-related information only. 3. Protected Health Information Do not submit protected health information (PHI), medical records, patient names, patient identifiers, or patient-level claim information through our public website forms, Revenue Integrity Readiness Review, or consultation scheduling tools. These public channels are not represented as HIPAA-compliant methods for transmitting patient information. If a consulting engagement requires sensitive information, please contact M&R to establish an appropriate information-exchange process before sending records. 4. How We Use Your Information Information submitted through our website and connected services may be used to: Respond to inquiries and requests for information. Schedule and prepare for consultations. Generate personalized Revenue Integrity Readiness Review results. Evaluate whether our consulting services may be appropriate for an organization's needs. Provide assessment-related follow-up communications. Send educational or marketing communications where permitted and consistent with applicable preferences. Support the administration and improvement of our business services. Our complimentary Revenue Integrity Readiness Review is an educational screening tool. Its results do not constitute a formal coding audit, compliance determination, or guarantee of financial outcomes. 5. Third-Party Service Providers M&R uses external technology providers to support website operations, communication, scheduling, and business development. These providers may include: Network Solutions: Website hosting, website management, and contact-form functionality. Zite: Hosting and processing the Revenue Integrity Readiness Review, including assessment responses, scoring, and personalized results. Brevo: Business contact management, assessment-related follow-up, and automated email communications. Calendly: Consultation scheduling and associated booking information. Google Workspace/Gmail: Business email communications and related correspondence. Make: Where configured, automation workflows that transfer relevant information between connected services. Information shared with these providers is related to the functions they perform for M&R. Their respective privacy policies and service terms describe their own information-handling practices. We do not make guarantees regarding third-party storage locations, encryption methods, or retention periods that have not been independently verified. 6. Email Communications and Marketing Preferences Submitting a website inquiry requests a response to that inquiry. Completing the Revenue Integrity Readiness Review may result in assessment-related follow-up communications. Submitting an inquiry or completing an assessment does not, by itself, constitute affirmative consent to subscribe to ongoing marketing emails. Where applicable, marketing communications may be sent based on the recipient's preferences and applicable legal requirements. You may request to stop receiving marketing communications by: Clicking the unsubscribe link included in applicable emails. Contacting admin@mrconsultingservices.com. Unsubscribing from marketing communications does not prevent M&R from responding to inquiries you initiate or communicating with you regarding an existing business engagement. 7. Email Tracking and Website Technologies Emails sent through Brevo may use tracking technologies, including tracking pixels, to measure whether messages have been opened. Our website and third-party services may use cookies or similar technologies necessary for their operation. Additional analytics or optional tracking technologies, if implemented, may be subject to separate disclosures or consent mechanisms as required. 8. How Information Is Shared M&R may share information with service providers as necessary to operate its website, administer assessments, manage communications, and schedule consultations. Information may also be disclosed where required by applicable law or in connection with legitimate legal obligations. We do not represent that information submitted through our website remains exclusively within M&R's own systems, because external service providers support these functions. 9. Information Security and Retention M&R seeks to handle business information responsibly and limit its use to appropriate business purposes. No electronic transmission or online service can be guaranteed completely secure. Retention periods may depend on the nature of the information, applicable obligations, business needs, and the systems used to process it. For questions regarding information storage, access, retention, or deletion, contact admin@mrconsultingservices.com. 10. Your Information and Privacy Requests You may contact M&R to request: Access to information you have submitted. Correction or updating of inaccurate information. Deletion of information, where applicable. Changes to your communication preferences. Additional information about how your data is handled. Requests may require reasonable identity verification and coordination with relevant service providers. Applicable legal or contractual obligations may affect how a request is fulfilled. Please do not include patient information in privacy-related inquiries. 11. Changes to This Privacy Policy M&R may update this Privacy Policy to reflect changes in its website, services, technology providers, or information-handling practices. The date at the top of this page identifies the most recent revision. 12. Contact Information For questions about this Privacy Policy or how information is handled, contact: M&R Healthcare Consulting Services, LLC Email: admin@mrconsultingservices.com Phone: (603) 229-8018 Mailing Address: PO Box 1039, North Conway, NH 03860 This is a business mailing address, not a physical office open to visitors.